Too Verbose to Resist (Bonus Entry #01)
Excuse me while I explode (in magical real-time even).
I work in IT--Information Technology. I have, for the past four days, worked in customer service: servicing people's computers, and, namely, helping people who just moved onto campus setup their computer for the 'net--Fun!
Ever have one of those assignments you know is going to suck, is going to sap the life out of you, is going to utterly destroy your nerves and turn you into a wrecking ball of stress for days (maybe weeks) on end?
Yeah.
Me, too.
The deal with CNU is quite simple, really; however, it is a new deal, and therein arises the issues. We used to assign static IP addresses based on the physical location of the drop-port in each room. Now, we have a DHCP server that dynamically assigns IP address leases--day by day--to connections from MAC addresses registered with our database (named NetReg). To a computer tech, it's simple enough.
The NetReg box is on the network, obviously; it's accessible via the intranet and it is not necessary to be on the internet to use it. It should--stress should--redirect any connection made to http://www.cnu.edu to the gateway address of NetReg based on the physical location of the computer--stress should. This is in an ideal world.
In reality--that harsh, cruel, cold place of which we all are card-carrying members--there exists viruses... Worms... Spyware and adware... Hijacks... Trojans... and the whole fucking company of malicious/exploitative programming. Almost everyone--it seems--who runs Internet Explorer is already having their homepage hijacked and redirected to something or another, if not by Microsoft then by whoever feels like it; and that's a simple problem.
In reality, Win32 worms like Sasser and Welchia bring down entire networks, because of the explosive amounts of traffic due to self-replicated packet broadcasting--making sure to infect everyone with the fun-ness that is a worm, those who are vulnerable, of course. Windows ME and down? Safe and sound.
People bring these worms onto campus. They have these worms, and know it on some level, because most of them enact shutdown processes that don't look a damn thing like regular errors. I think that's what gets me the most, that there are people who see 30- or 60-second shutdown sequences and thinks that's a normal error.
Let me just say, here and now, folks, that crashes don't give you warning. If Windows crashes, it is fucking there and it is not going to be so kind as to give you a minute warning. Crashes, bugs, glitches, etc--whatever one wishes to call them--happen are there and done, instantenous. When Windows or IE crashes, BOOM, there's an error and everything's motherfucking D.O.A.. No if's, and's, or but's, and especially no complimentary call-ahead.
If your OS--be it Win2k or WinXP, or even WinNT4 for whatever ungodly reason you have that--is giving you a seemingly commanded shutdown process, then you have a worm... Of some sort, at least; not necessarily the standard bunch like Blaster, Welchia, Sasser, Korgo, blah, blah.
The fact that there is someone out there who sees this happen and just thinks to themselves, "Hell, this isn't no big deal, I can work around this--it only looks like someone has somehow obtained full administrative rights to my computer via a remote connection!": that is what makes my head throb.
But, not everyone is really computer literate, or those who are can't always be ultra-sauvvy to everything that exists in the world of computers. I can't blame them.
But I sure can be frustrated by them, when it brings down our campus network and then we catch the shit for it.
You really don't understand why so many IT support/HelpDesk webcomics exist for the purpose of mocking the customers and venting about the bullshit involved until you do it... Not that it makes it funny, but you develop an innate empathy towards it.
Dilbert or User Friendly are still really dull and unoriginal strips, at the end of the day.
Yeah, that's what I have to say... About that... For now.
Explodes.
I work in IT--Information Technology. I have, for the past four days, worked in customer service: servicing people's computers, and, namely, helping people who just moved onto campus setup their computer for the 'net--Fun!
Ever have one of those assignments you know is going to suck, is going to sap the life out of you, is going to utterly destroy your nerves and turn you into a wrecking ball of stress for days (maybe weeks) on end?
Yeah.
Me, too.
The deal with CNU is quite simple, really; however, it is a new deal, and therein arises the issues. We used to assign static IP addresses based on the physical location of the drop-port in each room. Now, we have a DHCP server that dynamically assigns IP address leases--day by day--to connections from MAC addresses registered with our database (named NetReg). To a computer tech, it's simple enough.
The NetReg box is on the network, obviously; it's accessible via the intranet and it is not necessary to be on the internet to use it. It should--stress should--redirect any connection made to http://www.cnu.edu to the gateway address of NetReg based on the physical location of the computer--stress should. This is in an ideal world.
In reality--that harsh, cruel, cold place of which we all are card-carrying members--there exists viruses... Worms... Spyware and adware... Hijacks... Trojans... and the whole fucking company of malicious/exploitative programming. Almost everyone--it seems--who runs Internet Explorer is already having their homepage hijacked and redirected to something or another, if not by Microsoft then by whoever feels like it; and that's a simple problem.
In reality, Win32 worms like Sasser and Welchia bring down entire networks, because of the explosive amounts of traffic due to self-replicated packet broadcasting--making sure to infect everyone with the fun-ness that is a worm, those who are vulnerable, of course. Windows ME and down? Safe and sound.
People bring these worms onto campus. They have these worms, and know it on some level, because most of them enact shutdown processes that don't look a damn thing like regular errors. I think that's what gets me the most, that there are people who see 30- or 60-second shutdown sequences and thinks that's a normal error.
Let me just say, here and now, folks, that crashes don't give you warning. If Windows crashes, it is fucking there and it is not going to be so kind as to give you a minute warning. Crashes, bugs, glitches, etc--whatever one wishes to call them--happen are there and done, instantenous. When Windows or IE crashes, BOOM, there's an error and everything's motherfucking D.O.A.. No if's, and's, or but's, and especially no complimentary call-ahead.
If your OS--be it Win2k or WinXP, or even WinNT4 for whatever ungodly reason you have that--is giving you a seemingly commanded shutdown process, then you have a worm... Of some sort, at least; not necessarily the standard bunch like Blaster, Welchia, Sasser, Korgo, blah, blah.
The fact that there is someone out there who sees this happen and just thinks to themselves, "Hell, this isn't no big deal, I can work around this--it only looks like someone has somehow obtained full administrative rights to my computer via a remote connection!": that is what makes my head throb.
But, not everyone is really computer literate, or those who are can't always be ultra-sauvvy to everything that exists in the world of computers. I can't blame them.
But I sure can be frustrated by them, when it brings down our campus network and then we catch the shit for it.
You really don't understand why so many IT support/HelpDesk webcomics exist for the purpose of mocking the customers and venting about the bullshit involved until you do it... Not that it makes it funny, but you develop an innate empathy towards it.
Dilbert or User Friendly are still really dull and unoriginal strips, at the end of the day.
Yeah, that's what I have to say... About that... For now.
Explodes.
posted by c.Jay Wrong at
3:01 AM
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